before you book

DEPOSIT 

There is a $20 deposit for each appointment scheduled through our booking system.

This deposit will be held and used toward services on the day of your appointment. The deposit is non-refundable for any last minute changes.

CANCELLATIONS

We understand that emergencies happen. If you need to cancel your appointment, we simply ask that you notify us of any cancellations or rescheduling 24 hours prior to the appointment.

*** There is a 10 minute grace period for lateness. If you are more than 10 minutes late there is a possibility that we will not be able to service you depending on how soon our next scheduled appointment.

NO SHOW

After 3 NO SHOW appointments you will be fired from the studio. It is very important to us that if you are not able to attend your appointment to please reach out so that we can fill your spot so our artist do not lose out on money and another client does not lose a chance to get an appointment.

NO REFUNDS

The studio does not issue refunds on any services provided. However, we strive to give the utmost satisfaction to our clients and if you are not satisfied with the work performed, we will make every effort to ensure we rectify the situation.

SAFETY MEASURES & QUALITY ASSURANCE
We ask you to please wash your hands upon entering the salon. 

There will be no outside food or drinks allowed!!  No extra guest allowed, no kids unless they are receiving service.

*** If you are feeling under the weather, or have potentially been exposed to COVID please message us to reschedule. If you are visibly ill upon arriving at your appointment you may be refused service. 

RIGHT TO REFUSE SERVICE

Our staff has the right to refuse service to anyone behaving improperly, intoxicated or if their state of health may influence the effects of the service.